ITEG's premium service offers really special and different system management service that base maintain cannot support. Premium service range includes a product supporting the following solution.
Premium Service include all base maintain job of each product and Engineers resource is disposed and carry out. In order to implement system stabilization and optimization various functions of products, high level technical human resource must be needed and ITEG is the proper for this.
Premium service range includes a product supporting the following solution.
XpertMon
WRS(IRS)
DB2 for LUW
· Default M/A
· Database System Diagnosis
(Monitoring & Report Component)
· Tuning Point Elicit
· XperMon by Tuning Method
Regular Education
· Add Requirements by Detailed
Design and Development Support
· Default M/A
· Customers Requirements Analysis
and WRS Structure Design
· WRS Implementation
· WRS Performance Analysis and
Optimization
· Failuer Response and Recovery
Support
· Operation System Minimize Impact
a Plan
· Logical Maintain and WRS Operation
a Plan Education
· Default M/A
· Resource usage Monitoring and
Performance Improve a Plan Suggest
· Data Stability for Backup and Recovery
Support
· System and Application Tuning Support
· Unknown Problem Solution for DB2
Support
